Netpharmacy Rewards Terms & Conditions

  • Each member of Netpharmacy Rewards is bound to the full terms and conditions of the programme, that may vary from time to time.
  • Netpharmacy may cancel, withdraw or alter the programmes, including these terms and conditions at any time at our discretion. Netpharmacy reserves the right to alter the reward rate at any time.
  • Netpharmacy may cancel any membership of the Netpharmacy Rewards programme at any time in its absolute discretion.
  • On cancellation of the Netpharmacy Rewards programme or membership of the Netpharmacy Rewards programme all accrued points are forfeited. Netpharmacy will honour current Reward Discounts providing they have not expired.
  • Netpharmacy reserves the right to notify law enforcement agencies and to pursue any remedies that may be available in the case of improper use or fraudulent activity in relation to these loyalty programmes or any other systems.
  • The standard rate of point's collection is 10 points for every dollar spent on eligible retail items.
  • Netpharmacy reserves the right to exclude some promotions/products from accumulating Netpharmacy Rewards points. We reserve the right to substitute or remove products and services available for point's collection and redemption in store and online without notice.
  • If you return a product for refund, we will deduct the number of points collected from your Netpharmacy Rewards account for that product.
  • You must log into your Netpharmacy account prior to placing the order. Points cannot be retrospectively allocated once a purchase is complete.
  • Any discrepancies in points balance or rewards must be reported to Netpharmacy promptly. Otherwise the points balance and rewards issued will be deemed to be correct and binding on the member. Netpharmacy's decision on any such dispute is final and binding.
  • Netpharmacy Rewards points can only be earned online at www.netpharmacy.co.nz.
  • Netpharmacy Rewards points will be earned for purchases of any product online excluding the following: gift cards, prescription medicines, pharmacist only medicines, pharmacy only medicines, milk powder, products already on sale, shipping and handling or gift wrapping.
  • Netpharmacy Rewards Discounts can only be redeemed online. Netpharmacy Rewards Discounts cannot be used on gift cards, shipping and handling or gift wrapping nor exchanged for cash.
  • Netpharmacy Rewards Discounts can only be applied once to an order. Not to be used in-conjunction with any other discount codes.
  • All Netpharmacy Rewards points expire 12 months from the date on which they were earned.
  • Except for any liability that cannot be excluded by law, Netpharmacy will not be liable for any loss or damage; whether direct, indirect, special or consequential, arising in any way out of the Netpharmacy Rewards programme, including but not limited to, where arising out of: (a) any technical difficulties, network failures, virus or equipment malfunction (whether or not under our control); (b) any loss, theft, unauthorised access or third party interference with or of points, vouchers or membership information; (c) any points or vouchers that are not properly recorded against a member’s account; and (d) participation in, or termination of, the Netpharmacy Rewards programme.